Hosted inbound voice - Providing you with interactive self service Intelligent Voice Recognition (IVR) and call routing control systems. These key services will reduce your call handling overheads, develop new revenue and improve your customer service.

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Mobile - Unbundled mobile rental and minutes means our customers only pay for what they use at competitive prices.

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Support services - Our solution design, project delivery and in-house 24/7/365 customer support functions are all geared around our customers' requirements.

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Outbound voice solutions - A range of traditional line rental and minutes and Voice over IP call services to reduce cost and increase operational efficiency.

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Hosting - Our range of hosting services means that we can offer anything from full hosting or DR services to a simple co-location service depending on your requirements.

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Private data networks - Bespoke, scalable and secure Private Data Networks utilising best of breed technologies including MPLS, DSL, EFM and Ethernet ensuring the right level of connectivity for your business.

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The business critical nature of organisations’ telecoms services results in many companies choosing specialists to provide each of these services, forfeiting the benefits of a single supplier. GCI Com understands the need for specialist skills in both voice and data connectivity to provide customers with the right solution.

Formed in 2005, the group has grown through a number of acquisitions, each bringing a specialist skill to the group and ultimately our customers. This allows our customers all the benefits of choosing a single partner for their telecoms services, such as single billing platform, support and management, whilst providing the specialist skills that are required.

To speak to one of our representatives about a telecommunications solution for your business please contact us on 0844 443 4433 or use our quick contact enquiry form.

GCI Com are hosting a range of free technical training events across the UK to keep you up to speed with the rapidly evolving IT industry.

Exploring current, new and upcoming technologies, these courses enable you to make intelligent and informed decisions on your telecommunications solutions. Delivered by our team of technical consultants and our guest industry leading specialists, you will leave with a wealth of knowledge on how to make the most out of your network putting your business one step ahead of the competition.

For more information on GCI Com's free technical training events please click here.

Latest news from GCI Com

03 Aug 2010, CRN “GCI Telecom seeks mini-BT status” to read more go to:

http://www.channelweb.co.uk/crn/news/2267511/gci-telecoms-seeks-mini-bt

16 June 2010, MicroScope “GCI Telecoms acquisition spree far from over” to read more go to:

http://www.microscope.co.uk/news/gci-telecoms-acquisition-spree-far-from-over/

04 May 2010 CRN “GCI Telecom throws NetServices £3.2m lifeline” to read more go to:

http://www.channelweb.co.uk/crn/news/2262443/gci-telecom-throws-netservices

More news from GCI Com

GCI Com often have exciting offers on our products and services these change regularly so be sure to keep checking. Below are our current offers.

ISDN30 and copper based leased line at £299 per month with FREE install
If you are situated on our Cardiff exchange we can offer you with your ISDN30 and a copper based leased line for only £299. You also get FREE install when taking a 3 year contract. If you are interested in this exciting new offer, please contact us.

Free vulnerability scan
vulnerability scanning allows you to ensure that you are aware of any vulnerability on your network before they get compromised. We will offer you the first vulnerability scan free of charge. To claim your free vulnerability scan contact us.

GCI Com have unbundled exchanges around the UK to provide our customers improved last mile connectivity options such as Ethernet in the First Mile (EFM) and ISDN replacement services.

Use the below LLU Availability Checker to find out whether you are on one of our unbundled exchanges.

We Empower Your Communications

GCI Com is a telecommunications service provider that focuses on providing our customers bespoke solutions for Private Data Networking, Hosted Inbound Telephony and Outbound Voice Solutions. Our solutions encompass best of breed technologies to enhance and empower our customers’ communications both internally between offices and with your customers.

Since the formation of the group in 2005, GCI Com has grown both organically and through acquisitions. In addition to the group’s LLU network, these acquisitions have resulted in the group running our own IP core data network and Tier-2 Voice network to further enhance our offerings. Services include:

Private Data Networking

Data Connectivity – our data connectivity solutions utilise MPLS, DSL, EFM and Internet Connectivity amongst other leading technologies.
Hosting – Full DR services, Hosting and Co-location options available, depending on requirements.
Data Security – layered security including managed UTM devices, two factor authentication and vulnerability scanning ensuring your network is secure.

Hosted Inbound Telephony

Hosted and Self Service IVR Applications – our hosted and self service IVR applications allows you to reduce the operational costs of call centre operations whilst improving the service you provide your customers.
Call recording and Control – adhere to legal requirements of call recording as part of your call handling solution, whilst routing and controlling your inbound call traffic.
Marketing and Personal Numbers – utilise marketing and personal numbers to provide a better level of service, provide new products and generate revenue.
Speech recognition – use the latest speech recognition technologies to provide engaging and fluid call handling for your customers, whilst reducing call centre costs.

Outbound Voice Solutions

VoIP Solutions – reduce your inter office call spend and gain greater control by implementing a VoIP solution.
Mobile Line Rental and Minutes – Mobile Line Rental and Minutes at competitive prices
Fixed Line Rental and Minutes – Fixed line rental and minutes utilising our LLU based ISDN30, WLR, and Wholesale Access to ensure you get the best possible price.
PABX Systems and Maintenance – by utilising a number of vendors we provide unbiased advice on the right PABX system for your requirements and provide second to none after sales support.

By utilising our group services our customers benefit from a single provider and billing platform for all their telecommunications requirements. All our services are managed from our 24x7x365 customer support centre where our staff utilise ITIL based practises to deliver high levels of customer service and ensure timely fault resolution.