10th January 2018

Leading Managed Technology Service Provider GCI are delighted to announce the completion of a number of IT projects for The Works, the UK’s principal value retailer of art and craft materials, toys, books and more.

The Works offers a range of over 40,000 products both in its 400 stores and online, enabling its 22.5 million customers to shop 24/7. However, an ageing network and infrastructure was not living up to the company’s high standards, and a new solution was needed in order to address existing challenges and work towards their business goals. Having provided their WAN to all sites for over 10 years, The Works turned to GCI for a new Cloud-based infrastructure, robust network connectivity and Unified Communications to support high call volumes. The Works’ “Dual Datacentre Policy” also required them to have a second location to store all data as a backup.