Careers at GCI

The success of every project is determined by the team who work on and alongside it. As well as developing our existing colleagues we believe in continual recruitment of high calibre individuals to help us get to where we want to be. People who have a clear sense of responsibility for customers; who care, are strong-willed yet have the potential to be fun for our clients and partners to do business with.

The majority of our recruitment activity focuses on professional engineers, project managers and commercial sales and marketing colleagues however equally important to our business are the support roles in Accounts, Admin and HR; teams of people who ensure that our customers’ infrastructure is supported and runs effectively.

As an ISO9001, ISO14001 and ISO27001 certified company, all employees at GCI are guided by a quality management system that is efficient, effective and controlled by internal and external audits.

GCI are an equal opportunities employer and are currently looking for candidates to fill the roles of:


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Junior Network Specialist -Wakefield Working within a small team in the Wakefield office, responsible for the configuration of Cisco and Juniper routers, switches and firewall appliances. Configuration of hosted IP voice products and services. Remote support of engineers and customers carrying out on-site installations, remote migration of sites to new services. Troubleshooting/Fault finding where necessary on all of the above during initial build and installation stage in order to bring services live, and hand over site to operational support teams. view full job description

Provisioning Manager - Wakefield The Provisioning Manager will build, improve, and develop processes that ensures each of the provisioning department works together efficiently, effectively and coherently. The successful candidate will be looking to automate process where appropriate in order to introduce further efficiencies. view full job description

IT System Administrator - Wakefield GCI require an experienced Windows and Linux system administrator / infrastructure engineer to be actively involved in the consolidation and migration of legacy platforms and then the ongoing maintenance of those consolidated systems. This is an exciting opportunity to play a key role in the modernisation and management of critical platforms across a growing business. view full job description

Voice Network Engineer- London The Voice Network Engineer role involves working in a dynamic, fast moving team with a diverse range of voice platforms and technologies. In this role you will be responsible for supporting, maintaining and improving a large and diverse VoIP Network that is hosted on Genband and Shout Technology. You will also be required to work as part of the 24/7/365 On-call engineer rota. This role is to provide high availability technical support to GCl’s large and varied customer base, many of which pay for managed services with tight SLA's and therefore you must be a professional and accurate engineer, even whilst under pressure. You will also provide 3rd line engineering support to other departments within GCI that require further voice technical skills to be able to resolve any issues. view full job description

Channel Development Manager The Channel Development Managers Role is to manage existing Channel customers increasing existing revenues and develop new Channel customers to achieve a personal annual margin target of £960K TCV-GP PA. view full job description

Telecomms Engineer - Glasgow GCI are looking for a Telecomms Engineer to join our team in Glasgow. The successful candidate will install and support PBX telephone systems and support Hosted Telephony whilst complying with other GCI duties and policies. view full job description

Accountant - Lincoln GCI are looking for an enthusiastic, hard working and talented individual who can help us achieve our goals, and help to drive the business forward. view full job description

Software Developer A Software Developer is required to effectively manage and improve the billing service it offers it customers. The successful candidate will help GCI meet its billing targets and improve customer relations. view full job description

Project Manager - Wakefield The Project Manager will be responsible for the scoping of projects and ensuring the delivery of a cross functional programme of work within the GCI business portfolio is provided to the Premium Customers. The position requires highly skilled individuals who have an ability to provide effective Stakeholder management both internally and externally. The Project Manager is responsible for ensuring that all the contractual commitments are delivered against and that the overall service expectation to the customer is exceeded where possible. A customer centric culture is paramount within the Service Management team. view full job description

Network Field Engineer- Wakefield GCI are looking for a Network Field Engineer to join our Operations team in the West Country, South Wales and South Midlands area; and on the rare occasion extend to meet demand elsewhere. The overall purpose of the job is to install firewalls and servers within datacentres, routing, switching and voice equipment at customer premises and take control of the troubleshooting and fault finding of services at first installation (or on subsequent visits). view full job description