Speech Analytics Comes of Age

  • Blog
27th March 2017
By Jon Seddon – Head of Product Management. Whilst watching a demo of some clever…
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Are you really ready to embrace BYOD?

  • Blog
21st March 2017
By Andrew Wild – Product Manager, Cloud.  Are you really ready to embrace BYOD? Generation…
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The hidden benefits of unified communications

  • Blog
23rd February 2017
By: Phil Hambly, GCI.  The hidden benefits of unified communications Yesterday was another day of…
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DDoT – Distributed Denial of Truth

  • Blog
22nd February 2017
By: Mike Constantine, CTO. An interesting (and at times too rare conversation) is being held…
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I ROBOT. I AGENT.

  • Blog
21st February 2017
By: Phil Hambly, GCI.  The changing face of the Customer Contact Centre Things are stirring…
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AWS Chimes in…but it’s underwhelming!

  • Blog
16th February 2017
By: Jon Seddon, Head of Product Management. Earlier this week, Amazon Web Services (AWS) threw…
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The Queen officially opens the National Cyber Security Centre

  • Blog
15th February 2017
By: Mark Williams, Corporate Security Officer. In November 2016, the UK Government announced the National…
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Avaya news and the transformative effect of the Cloud

  • Blog
9th February 2017
By: Jon Seddon, Head of Product Management. What have the likes of Blackberry, Kodak, Nokia,…
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Finger on the Button, thumb on the Smartphone

  • Blog
1st February 2017
By: Julian Gallimore, SMS Director – GCI. In a post Obama world, where the new…
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Sci-Fi is fast becoming reality

  • Blog
30th January 2017
by: Mike Constantine, CTO. Mellow greetings citizen. What’s your boggle? Yes, you guessed it, I’ve recently…
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Avaya Bankrupt?- What does it mean for business in the UK?

  • Blog
30th January 2017
By: Jon Seddon, Head of Product Management. Avaya Bankrupt? – It’s not so long ago…
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You Can Run but You Can’t Hide

  • Blog
11th January 2017
Volvo Cars, has announced that it will introduce Skype for Business to its new 90…
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