Our philosophy is that all solutions are provided on a co-managed basis. With a (co)managed LAN arrangement the infrastructure over which connectivity services are offered will be fully monitored, ensuring business-critical information is wholly secure whilst boosting communication across the network. It allows customers to make changes to their network infrastructure and appliances safe in the knowledge that access and device configuration issues are stringently monitored and carefully recorded by us at all times, offering additional support whenever necessary for valuable peace of mind that everything is under control.
This co-operative relationship and knowledge transfer between us and our customers results in a strong business partnership. We pride ourselves on ensuring customers have direct access to the right people at every step of the design and implementation process as well as on-going support thereafter, allowing them to benefit from the relationships that are developed from this level of contact. We understand that no business is the same, and therefore no network is the same either—that’s why GCI prides itself in offering bespoke solutions specifically designed to fit the customer’s needs, resulting in an outcome that’s perfectly fit for purpose.
This level of co-operation starts from the moment your project begins. GCI will assign a dedicated Technical Pre-Sales consultant to understand all areas that could affect your network including users, applications, current and future business goals and budget, before drawing on years of experience in the IT and networking industry to design a solution accordingly. This ensures that every GCI customer gets the correct solution every single time, with the level of care and dedication offered ensuring optimum results.