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What is PCI Compliant Contact Centre?

Protecting cardholder data and mitigating business risk

The legislation affecting payment card security is changing. The fines can run into many millions. Company directors face the risk of personal liability and prosecution. Worryingly, recent surveys suggest that only 13% of UK Contact Centres are currently compliant. Organisations currently need to adhere to 354 controls to safeguard sensitive payment card information. Achieving Payment Card Security Compliance (PCI DSS) can take a year or more and cause significant organisational disruption. GCI’s solutions can reduce the number of PCI controls in scope by 98% from 354 to 5 and significantly reduce the implementation timescale.

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