The positive feedback from the University and its staff has been overwhelming. Improved communications through Lync 2013 is being embraced by staff across the University, with even the biggest sceptics coming on board!
Head of Central ICT Services
The University of London
Having worked with GCI for over seven years, we know we have a partner who understands the challenges facing the rapidly developing automotive industry and they are able to provide us with a scalable solution not only for today, but for future requirements. GCI were cost efficient in producing a solution that had an appropriate level of service for our business needs without compromising on quality and delivery.
Group Operations Manager
BMW Halliwell Jones
After one meeting, it was obvious that we made the right decision in getting GCI involved. They clearly knew what they were talking about, with practical suggestions and everything fitted on time and within budget. We’re getting the support we need now the installation is complete.
Acorn Industrial Services
The internet is working flawlessly, we get excellent coverage throughout the building, business has been going great and when we open the next restaurant GCI will be the first supplier we contact.
Before we spoke to GCI we thought it would be cheaper to go to carriers direct. However, because they have so many accounts they had the relationships to negotiate us discount. Now we have more channels, full Disaster Recovery and the benefits of Type 7 but we’re actually spending less. We have a great relationship with the GCI team and are very impressed by the outcome of our partnership.
Lync has provided us with a modern communication system both internally and externally. We are working more productively and taking advantage of the benefits of screen sharing and ‘presence’. I would recommend it to any business, large or small.
IT Operations Manager
Business Growth Fund
We chose GCI as they shared a similar commitment to delivering a high quality service and fail safe back up support. With high speed connectivity and reliable hosting services, we are certain that GCI has provided a solution that has enhanced the efficiency of communication and productivity within our business.
GCI has provided us with a tailored solution designed specifically around our individual needs. The service we receive from them is outstanding and the support has been second to none.
Head of Live Systems
James Watt College has made a significant saving of around £250,000 by deploying Microsoft Lync 2010 instead of replacing our existing private branch exchange We originally planned a linear deployment, but as more people saw what Microsoft Lync 2010 would allow them to do, the demand to be better connected increased.
Head of Service (ICT)
James Watt College
With GCI I have a team that I can work closely with to ensure our business delivers our goals quickly and efficiently to our customers. We have worked with GCI for a number of years and the personal approach that we receive in terms of account management and ongoing support is second to none.
Technical Support Manager
StepChange Debt Charity
As a Customer Service specialist, I have massively high expectations in this area and GCI have excelled and exceeded expectations on every occasion. The team never failed to deliver, even when we had to contact them at weekends in between project and support stages. Every member of staff we have come into contact with on this project was friendly, informative and knowledgeable. Assuming this is the GCI standard, the company will continue to flourish.
Ticketing Network East Midlands
Exceptional technical expertise and project management from GCI Com has given us a platform for now and the future. We have moved on a business and the partnership has enabled us to concentrate on core business rather than worry about infrastructure.
Matthew Brand Solutions
We were conscious that our whole PC estate was becoming frustratingly old and we’d started to notice slowness across the board. The XP operating systems were going to lose the support from Microsoft in the months to come and we needed a solution before it became a real issue. GCI’s pricing was very competitive, all the hardware has been installed and it’s working extremely well!
GCI made sure that the right questions were being asked, that we were taking the right details, password protecting our users and giving them the correct advice 24x7. It was all very worthwhile, and if people want to call at 3am it’s no longer an issue.
Gas Safe Register
We wanted to do more for blind and partially sighted people and GCIs speech recognition service has exceeded our expectations. The X-PIL line has been a success and we’re confident that we’ll be able to develop this even further in the future.
Press and PR Officer
The Royal National Institute of the Blind
As a service provider, we believe that digital connectivity is essential to today’s social and business activity, especially for our conferencing customers. Our venue’s investment into high-speed fibre broadband will make a real contribution to our client’s activities.
Derby Conference Centre
We have seen our company IT system evolve from a very simple aged system to a structured and well maintained efficient system. We first hired GCI to maintain our computer systems within our business and particularly to improve our communication within the company. Their contribution has resulted in a very efficient and up to date IT system for us. This has benefited us all to work more efficiently and smoothly during the day to day running of the business.
With future ambitions to open further stores, we needed to know we had a scalable and seamless IT solution to match. With this in mind, GCI have remained a trustworthy IT partner who are reactive to the growing demands of the company and enable us to move forward as a business.
The Lincolnshire Agricultural Society chose GCI after a formal tendering process. We needed to update a lot of our infrastructure in conjunction with upgrading our internet connectivity, migrating to VoIP telephony and outsourcing ICT Support Services, and GCI supplied the best value quote to deliver this.
We’ve been using GCI for around 2 years now and the support has been excellent, the new server installation went smoothly with experts on site to deliver the project on time and with minimal disruption. The ongoing support provided since then has been exceptional with issues resolved timely and efficiently.
It’s great having a national company with a local feel. We try to source supplies locally where possible and with GCI having an office within Lincoln they fulfil that, whilst still proving the pricing and support of a large national contractor. Ryan Parsons, our Account Manager, is brilliant with his support. I know if we have an issue I can just pick the phone up and he will sort it for me.
GCI have supplied our telephony for over 6 years, saving the Trust an average of £12,600 per year. Account Management and Support provide an excellent service and resolve any issues quickly and professionally. Telephony is mission critical for the Trust. I would happily recommend GCI to any other Healthcare or corporate organisation.
Barnsley NHS Trust
We have multiple services from GCI, including a GSM gateway and telephone lines, and have always found them to be easily accessible and professional. We use the SMS API to update our clients directly with SMS notifications. A great service and easy to use.
Stephensons Solicitors LLP
GCI reduced our landline to mobile bills by nearly 50%. The gateway was installed quickly and without disruption. The equipment has proven to be reliable and, towards the end of the airtime contract, GCI saved us more money by sourcing an even better rate.
South Devon Healthcare NHS
Because it's a company that is privately owned, you can access information so quickly. The CEO is very approachable and businesslike.
GCI have always helped us to reduce our call costs through mobile-gateway technologies.