By providing RNIB with an 0800 number branded X-PIL, blind and partially sighted people can now enter a code and have their patient information leaflets read to them, explaining how much and when to take their medication.
The Derby Conference Centre supply hospitality services to a variety of customers both locally and nationally. Whether you are looking to plan a wedding, book in for a corporate event, or want comfortable and great value accommodation, they pride themselves on exceptional customer service for every guest.
Derby County Football Club has a long standing football history in the local area. Based at Pride Park Stadium, with a capacity of just under 34,000, it is crucial that the club have a reliable platform on which to operate, on both a match day and also for daily business operations.
Universities are having to reinvent themselves in order to manage costs and remain competitive in attracting students. Catering to 1600 staff members, 60,000 students undertaking distance education and several hundred post graduate students, the University of London needed a new approach.
Over the Easter long weekend around 58,000 gas engineers were expected to contact the Gas Safe Register in order to renew their registration. In previous years the call centres were not able to cope with the high peaks of callers or out of hours queries. As a result, engineers had complained about long delays when renewing; their problem not only needed to be solved, but their system needed to be improved so engineers could renew simply and efficiently.
Rayburn Tours is a family run business. They have been operating tailor-made tours since 1965, providing services including travel, accommodation, full itinerary services and insurance. Rayburn’s ‘Concert Tours’ include the organisation of concert venues and appropriate publicity whilst their ‘Education Tours’ include maps, excursion leaflets and 'in-the-field' workbooks that are linked to the National Curriculum across a wide range of subjects.