Careers

We are a fast-moving, innovative organisation that supports individual growth and career progression

We are GCI


We’ve honed a fantastic team of people to form GCI and we acknowledge that it is our employees that make everything possible. From Account Managers to Engineers, Finance and HR Professionals and Marketeers, the contribution of every team member is appreciated. Many of our top performers have started at GCI in a junior role and have quickly progressed due to their hard work and dedication. It’s important to us that those who've helped us become the great organisation it is today are both recognised and rewarded, making GCI a fantastic place to develop your career.

However, as an organisation that is continually evolving to keep up with the ever-changing advances in the tech industry we are continually looking for new talent, so if you’re an enthusiastic, driven and passionate individual looking to make a difference, then we want to hear from you! Take a look at our vacancies below and if you see something you like, just click to apply. If there’s nothing that quite matches the role you’re after but you feel you would be a valuable member of Team GCI, that’s OK too; feel free to send your CV and covering letter to recruitment@gcicom.net


Location
London/Home based

Department
Enterprise Sales

Experience
A minimum of two years' demonstrable, successful experience of selling solutions in a dynamic Sales environment, a track record of continuous over achievement of objectives and targets, and experience in the Communications and/or ICT sectors.

 

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Location
Watford

Department
Operations

GCI is looking for a highly-motivated Contact Centre Solutions Specialist. The successful candidate will participate in the design, development and deployment of new and existing Contact Centre and Voice IVR solutions. This role actively demonstrates the company ethos of “Quality, Innovation and Expertise”, contributing to increased revenue through successful Pre-Sales and solution design activity.

 

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Location
Lincoln

Department
Enterprise Service Desk 1

Experience
A minimum of 3 years’ experience in a customer service role is desirable. Experience in a technical telecoms role is desirable, voice and data background would be an advantage.

 

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Location
Poole

Department
HR

Experience
Candidates must have experience of working in an independent HR Operations role within a technical Call Centre environment, ideally with experience of IT services. Candidates should also possess significant and demonstrable experience in a wide range of HR management areas, including resourcing, performance management and employee relations.

 

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Location
Leeds

Department
Operations

Experience
A proven track record of successful Service Management across challenging and complex technology landscapes, building strategic and operational relationships with customers, as well as leading Change Programmes to enable continual service improvement. An in-depth understanding of the desktop environment and supporting infrastructures is also required.

 

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Location
Derby

Department
Legal

We currently have a temporary vacancy due to maternity leave for an In-House Legal Officer for 9 months with an immediate start. 

Experience

  • Relevant legal qualification and experience
  • Highly organised individual who has the ability to take the initiative with guidance from the Group Legal Counsel
  • Upmost attention to detail, with a forensic mind
  • Excellent communication skills, with the ability to communicate with stakeholders at all levels 
  • The ability to work under pressure in a fast-paced, changing work environment 
  • Strong administrative skills

 

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Location
Salford

Department
Service Delivery

Experience

  • Microsoft Infrastructure Technologies including; Hyper-V, SharePoint, Windows Server, and Microsoft Active Directory
  • VMware
  • Some Linux experience, particularly CentOS and Ubuntu
  • Build and maintenance of virtual machine environments
  • Knowledge of Hosting/Cloud services
  • Track record of delivering excellent customer service and exceeding expectations
  • Excellent communicator
  • Analytical mind with the ability to problem solve and resolve complex enquiries

 

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Location
Salford

Department
Enterprise Sales

Experience
Experience with Microsoft Lync 2010 or Skype for Business is a must. Other essential experience includes telephone-based diagnostics, troubleshooting around Microsoft Server products and handling multiple tasks and responsibilities in a pressurised environment, preferably in a fast-paced Service Desk or Support role.

 

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Location
Lincoln

Department
Legal

We are looking for a talented individual to join our growing Legal team in our Lincoln Head Office as a Legal Administrator & PA. This is a great opportunity for someone to take the next step in developing their career. Though legal knowledge is advantageous, full training will be provided.

 

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Location
Poole

Department
Operations - Security

Experience
An understanding of security SIEM technologies such as AlienVault, Base64 decoding techniques, and anti-virus software such as Trend and Kaspersky.

 

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Location
Home based

Department
Sales - Public Sector

Experience
A minimum of 3-5 years demonstrable, successful experience of producing complex bid responses in a dynamic sales environment; a demonstrable track record of continuous over-achievement of objectives and targets within the ICT sector.

 

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Location
Derby

Department
Operations

Experience
Requires experience of supporting Windows Server, Microsoft Exchange, VMWare, Office 365, SCCM and Azure to a 3rd Line level. 

 

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Location
Poole

Department
Operations

Experience
Significant and demonstrable knowledge of Managed IT services, ITIL Management qualified, plus a proven track record of successful Service Management across challenging and complex Technology landscapes.

 

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Location
Birmingham

Department
Service Delivery

Experience

  • Office 365
  • Windows Server
  • Hyper-V
  • VMware
  • Skype for Business
  • Networks
  • Firewalls

 

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Location
Leeds

Department
Service Delivery

Experience

  • Office 365
  • Windows Server
  • Hyper-V
  • VMware
  • Skype for Business
  • Networks
  • Firewalls

 

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Location
Poole

Department
Service Delivery

Experience

  • Office 365
  • Windows Server
  • Hyper-V
  • VMware
  • Skype for Business
  • Networks
  • Firewalls

 

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Location
Poole

Department
Business Support

Experience
Experience of working in an independent Training and Development role within a technical Call Centre environment is essential, ideally with experience of Managed IT services. Candidates must possesses significant and demonstrable experience in developing and delivering practical, cost-effective training and development solutions that optimise performance and retain key talent.

 

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