Careers

We are a fast-moving, innovative organisation that supports individual growth and career progression

We are GCI


We’ve honed a fantastic team of people to form GCI and we acknowledge that it is our employees that make everything possible. From Account Managers to Engineers, Finance and HR Professionals and Marketeers, the contribution of every team member is appreciated. Many of our top performers have started at GCI in a junior role and have quickly progressed due to their hard work and dedication. It’s important to us that those who've helped us become the great organisation it is today are both recognised and rewarded, making GCI a fantastic place to develop your career.

However, as an organisation that is continually evolving to keep up with the ever-changing advances in the tech industry we are continually looking for new talent, so if you’re an enthusiastic, driven and passionate individual looking to make a difference, then we want to hear from you! Take a look at our vacancies below and if you see something you like, just click to apply. If there’s nothing that quite matches the role you’re after but you feel you would be a valuable member of Team GCI, that’s OK too; feel free to send your CV and covering letter to recruitment@gcicom.net


Location
Derby

Department
Sales

Experience
A minimum of 2 years demonstrable telephone sales experience

We are looking for someone who has a passion for growing, developing and defending profitable revenue streams to join our growing team as a Desk Based Account Manager. This is the perfect opportunity for a talented individual to join one of the UK’s fastest growing MSPs, working on the latest, cutting-edge technologies.

 

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Location
Home Based

Department
Sales, Enterprise Sales

About the role
GCI are looking for someone with successful experience of selling complex solutions in a dynamic sales environment at CXO Level to join our growing team as Director of Enterprise Sales.

The purpose of the Director of Enterprise Sales is to optimise GCI revenue and profit by owning all sales and customer engagement activities within the Enterprise customer base.

 

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Location
Poole

Department
Service Desk

Experience
None required, but should have a general knowledge of PC/Mac systems and be passionate about delivering excellent customer service.

 

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Location
Derby

Department
Sales, Corporate Sales

About the role
GCI are looking for an experienced Sales professional with a passion for technology and building customer relationships to join our growing team as Head of Corporate Sales.

The Head of Corporate Sales will be responsible for leading and developing a professional Desk Based Account Management team with accounts of small, medium and large customers within the Corporate sector. You will be directly accountable for meeting the new and incremental business target for the team, for strong customer management and retention and for driving high customer contract renewal ratios.

 

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Location
Leeds

Department
Business Support Services, HR

About the role
GCI are looking for someone with an interest in HR & Recruitment to join our growing team as a HR & Recruitment Administrator at our Leeds office.

The HR & Recruitment Administrator will be responsible for supporting the HR Team and the Recruitment Manager in providing a comprehensive resourcing and HR administrative service to GCI and its employees. You will be responsible for all recruitment co-ordination, administration, the new starters and leavers processm issuing offer letters and contracts and carrying our relevant employment checks.

 

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Location
Leeds

Department
Business Support Services, HR

About the role
GCI are looking for an experienced HR professional with a passion for technology to join our growing team as a HR Consultant.

The primary purpose of the HR Consultant is to provide a comprehensive and professional HR Administration and generalist support service across the business. You will be responsible for delivering professional, efficient and compliant HR operations services and personally managing employee relations cases, supporting performance management and professional employee development programmes to drive an increase in engagement and retention of key talent across all levels of the organisation.

 

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Location
Leeds

Department
Service Transition

Experience
Previous experience of managing multiple complex projects within a fast paced service provider

We are looking for someone with a passion for customer service to join our growing team as a Project Co-ordinator Apprentice at our Leeds office. This is the perfect opportunity for a talented individual to join one of the UK’s fastest growing MSPs, working on the latest, cutting-edge technologies.

 

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Location
Leeds

Department
Operations, Service Operations

About the role
GCI are looking for an experienced, driven professional with a passion for technology and building customer relationships to join our growing team as a Service Delivery Manager.

The successful candidate will provide day-to-day leadership for the provision of services to their customers, managing and reporting on the performance of the GCI operational teams against agreed Key Performance Indicators (KPIs), Operational Level Agreements (OLAs), Service Level Agreements (SLAs) and Service Level Targets (SLTs). They identify inefficient processes and practices, and lead improvement initiatives both within their teams and throughout the organisation, working with stakeholders and influencing process management activities across the business.

 

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Location
Poole

Department
Service Desk

Experience
Demonstrable experience of working in a call centre environment, ideally providing technical support

Looking to get into IT? Do it with a career-changing Apprenticeship at GCI!

We’ve looking for an ambitious and technically-savvy Service Desk Apprentice to join our Service Desk Team in Poole. Working on the latest, cutting edge technologies, you will embark on the IT Infrastructure Technician Level 3 Apprenticeship programme which combines online learning, classroom training and on-the-job experience to develop real world skills.

This is the perfect opportunity to immerse yourself into the fast-paced nature of the IT industry in one of the UK’s fastest growing Managed Service Providers, where you will be rewarded by developing your skillset and facing challenges you’ve never experienced before.

 

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Location
Poole

Department
Service Desk

Experience
A relevant IT-related A-level and demonstrable experience of working in a call-centre environment, ideally providing technical support.

As the business expands, GCI are looking for bright, technically savvy apprentices to join our Microsoft Practice and to embark on the Network Engineer Level 4 Apprenticeship Programme.

 

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Location
Poole

Department
Service Delivery

Experience

  • Office 365
  • Windows Server
  • Hyper-V
  • VMware
  • Skype for Business
  • Networks
  • Firewalls

 

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