Optimise your Workplace for the Next Generation Workforce

Wednesday 7th November 2018 | Principal Hotel

Optimise your Workplace for the Next Generation Workforce

Wednesday 7th November 2018
09:00 - 12:30

Principal Hotel
Oxford St, Manchester. M60 7HA  View Map

Who should attend: IT & Technical Decision Makers, Business Owners, Managing Directors

When it comes to recruiting and retaining Millennial talent, statistics confirm that the need for investment in technology is crucial. PwC’s research indicates that 59% place high value on an employer’s provision of state-of-the-art technology when considering a job. By 2030, Millennials will represent 75% of the workforce, is your business ready to accommodate them and empower them to do their best work?

To help you get up to speed, GCI are hosting an expert-led roundtable in Manchester which will feature demonstrations and education on Microsoft Teams, Skype for Business and our Omni-Channel Contact Centre – the key blend of solutions needed to transform your workplace and support not only your current workforce, but your future one as well. We will also showcase Microsoft 365 – the solution which underpins all collaboration and communication platforms – helping your people stay secure on any device, in any location.

What you get at this exclusive free event:

  • An understanding of the solutions your business needs in order to attract and empower Millennials
  • A demonstration of how Microsoft Teams enables greater collaboration
  • Insight into Law firm Keoghs’ digital transformation which has enabled them to attract and retain talent
  • Examples of how Microsoft 365 ensures your business is continually secure
  • Information on how to make your Customer Contact Centre experience truly omni-channel
  • Real-life use cases on how these technologies enable a successful, modern workplace
  • Answers to any technical or management questions you may have

09.00 Registration and Breakfast

09.30 Introduction to GCI

09.45 Karen Mellor: What is a modern workplace and what are Millennials looking for?

10.00 Lyndon Evans: Why Skype for Business and Microsoft Teams? 

10.45 Refreshment Break

11.00 Andrew Wild:  Securing your business in a threat-ridden world

11.45 Andrew Leatherland: A digital first Contact Centre 

12.15 Q&A

YOUR EVENT EXPERTS

Lyndon Evans

Lyndon Evans - Microsoft Partner Director at GCI

Lyndon is a passionate IT evangelist who has focused exclusively on developing Microsoft UC and Cloud Solutions for the last 10 years. He holds P-Seller status with Microsoft, helping to articulate the benefits of technology and its deployment. In his current role, Lyndon works closely with Microsoft and GCI’s Sales teams, orchestrating and directing a sales focus built around Microsoft’s Productivity, Azure and Cloud platforms. Lyndon is also a Fellow of the British Computer Society and holds an MSc in Computing.

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Andrew Wild

Andrew Wild - Cloud Product Manager at GCI

An experienced Product Manager in IT and Telecoms, Andrew is responsible for driving performance and development across a varied portfolio of hosted and Cloud products. He works closely with all departments across the business and holds a Master’s Degree in Strategic Marketing from The Manchester Metropolitan University, as well as being PRINCE2 qualified.

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Andrew Leatherland

Andrew Leatherland - UC Product Manager at GCI

As a UC Product Manager with over 25 years’ experience in the Information Technology industry, Andrew is responsible for the growth of GCI’s Unified Communications proposition. Having worked in a number of diverse industries enables him to call upon a wide range of solutions built off experiences from market areas, which include Government (Central and Local), Utilities, Banking and Insurance.

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Karen Mellor

Karen Mellor - Business Development Manager at GCI

Karen has over twelve years’ experience, helping organisations from a variety of sectors to adopt digital technologies to enhance customer experience, business efficiencies and staff productivity; all whilst delivering a real return on investment. Karen is passionate about understanding the needs of her customers, working with them to plan a strategy that is fit for their future. Fascinated by technology and how it can be utilised to make a real impact on the world, empowering people to be more efficient and effective in the workplace.

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