Full IT Support
From a pay-as-you-use model to a fully-outsourced 24/7 provision
With technology progressing at lightning speed, it can be difficult to keep up whilst trying to manage and grow your business. Whether you have an in-house team that you need to utilise more strategically or you want to outsource your IT function altogether, GCI’s Managed Service offerings provide flexibility through a diverse set of options. Backed by years of experience and accreditations with multiple major vendors, we deliver the very best in service – allowing you to focus your efforts on using your technology investments to transform your business.
Our 24/7 Service Desk – available as standard to all our customers – is underpinned by the industry-leading ServiceNow Service Management platform, which can be extended into your own teams to enable the seamless hand-off of Incidents, Service Requests, Problems and Changes for fast resolution of service tickets round-the-clock.
From traditional pay-as-you-use escalation arrangements through to fully-outsourced IT support services, whatever your requirement and no matter your size or sector, with GCI you can feel assured that your IT infrastructure is in safe hands.