Business is no longer a 9-5 operation, so why would your IT be? Designed for organisations who need true 24/7 support, GCI’s Fully-Managed Services provide unlimited and all-inclusive support, maintenance and management of your IT infrastructure, for one fixed monthly price. The service is delivered round-the-clock using a team of over 225 technical professionals, with unlimited 24/7 Incidents, Alerts and Service Requests plus a specialist 24/7 Critical Incident Management process in place to quickly resolve issues that may impact your business. Our approach to service delivery is crucial to meet the demand for flexible working and to cope with the ever-evolving challenges that accompany any IT function.

Using a proactive monitoring toolset, we incorporate the essential maintenance tasks that are often missed by in-house teams and other Service Providers, such as regular server patching, antivirus updates, and the review, verification and testing of backup jobs. This is complemented with Advanced Threat Detection in the form of industry-leading AlienVault software, all tightly integrated with our best-of-breed ServiceNow Service Management platform. 

WHY GCI?

Full IT Support Product Sheet

From flexible, ad hoc support services through to Tactical or Fully-Managed Services, GCI provide options that cater for all requirements.

Just some of our Full IT Support clients

Animal Friends Pet Insurance
Antonov Airlines
Aunt Bessie's
Crescent Yamaha
Dimensions
ICNARC
Lush
Maritime Transport
National Museum of the Royal Navy
River Island
Shiner
Somerset Care
Steele Raymond
SunLife
Sunseeker
TEPE
Wightlink

CASE STUDIES, BLOGS AND EVENTS 

Contact us to see what we can do for you

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