Hosted IP Telephony
Small and medium-sized businesses don’t have to compromise on the way they deliver Unified Communications because they don’t have the same budgets as bigger companies. Hosted IP Telephony (VoIP) delivers voice services over the internet, allowing you to replace inflexible and expensive key system and PBX devices whilst delivering a resilient, uniformed UC service to all users.
GCI’s Hosted IP Telephony provides users with a complete set of collaboration features, allowing them to use the latest communication technologies whilst also maintaining the benefits of a traditional telephone system. Costs can be easily controlled as the service is billed per person, per month and is highly scalable, with GCI’s online portal allowing features to be added quickly and easily in line with your business’ needs, but without large capital expenditure.
It’s designed to suit you rather than a having “a one size fits all” approach - with the ability for you to select features based on your own users’ requirements – and services can be extended by combining Hosted Voice functionality with full PSTN capability, call recording, conferencing and Contact Centre services. And there’s no need to worry about the impact infrastructure failure might have on your business; our Cloud-based management system provides Disaster Recovery and Business Continuity, facilitating easy setup in a new location or triggering automatic call forwarding to an alternative destination.