You’ve implemented Skype for Business, Office 365 and Teams, and have gone to unlock the productivity gains provided by these Unified Communications and Collaboration tools. However, without tangible information surrounding adoption, call spend, call quality and user satisfaction, you don’t know whether your hard work has produced results. That’s why GCI provide UC Analytics to enable you to provide the best data with minimal setup.
Delivering comprehensive and customisable reporting, UC Analytics will help you to understand how digital transformation can lower your costs and increase output. You can also see business-critical information around call quality and employee productivity, all available in one easy-to-use dashboard.