Utilising Cloud-based Contact Centre Solutions

  • Blog
21st May 2018
By Andrew Leatherland, Contact Centre Product Manager at GCI. A recent Frost & Sullivan survey…
Read More

What to look for in a modern Contact Centre solution

  • Blog
14th May 2018
By Andrew Leatherland, Contact Centre Product Manager at GCI Finding the right partner for your…
Read More

Five minutes with: GCI’s Managed Security Product Manager, Kelvin Papp

  • Blog
2nd May 2018
Cyber-security has never been a higher priority for businesses. With high-profile cases of WannaCry ransomware…
Read More

Ten ways Microsoft Teams helps a busy Manager

  • Blog
25th April 2018
By Scott Riley, Chief Strategy Officer at GCI. As a busy Manager of a UK-wide…
Read More

How to tackle big challenges associated with Cloud migration

  • Blog
19th April 2018
By Andrew Wild, Cloud Product Manager at GCI. The Cloud Industry Forum published the results…
Read More

How to engage the modern customer

  • Blog
10th April 2018
By Andrew Leatherland, Contact Centre Product Manager at GCI. Before you begin reading, ask yourself…
Read More

Hybrid Cloud – the logical pathway to Cloud deployments

  • Blog
28th March 2018
By Kelvin Papp, Managed Security Product Manager & Andrew Wild, Cloud Product Manager, GCI. What…
Read More

The UK Travel and Leisure industry’s need for Hosted Skype for Business platform and Contact Centre integration

  • Blog
23rd March 2018
By Jeff Jones – Enterprise IT Solutions & Managed Services Consultant I have worked in the…
Read More

Why Microsoft Teams will empower the next-generation workforce

  • Blog
13th March 2018
By Steven Godwin – Product Adoption Consultant at GCI By 2030, Millennials will represent 75%…
Read More

Reinvigorating the in-store experience with technology

  • Blog
28th February 2018
By Daniel Bruce, Digital Marketing Executive at GCI. The smartphone has truly revolutionised the way…
Read More

Sometimes it’s hard to be a woman…or is it?

  • Blog
20th February 2018
By Ella Jennings – Marketing and Content Executive at GCI It’s 1969, and Tammy Wynette did…
Read More

Microsoft Teams – The platform fit for any way of working

  • Blog
16th February 2018
By Lyndon Evans, Microsoft Partner Director at GCI. I recently attended the Microsoft Tech Summit…
Read More