MAKE THE MOVE TO A COLLABORATIVE CONTACT CENTRE
Contact Centre migration made easy with GCI & Enghouse Interactive
Businesses of all shapes and sizes are moving from traditional PBX to Unified Communications,
integrating their Contact Centre for greater collaboration, enabling them to:
Provide a consistently outstanding customer experience, around the clock
Make life easier for hard-working agents and employees
Sweat your investments and save money on management
YOUR IDEAL CONTACT CENTRE MIGRATION PARTNERS
As specialist Contact Centre providers, GCI and Enghouse Interactive can help you realise your vision for agile communications infrastructure smoothly, swiftly and securely. Platform-agnostic and accredited with the leading PBX and Unified Communications platforms, we’ll maximise your existing technology investments to give you a 360-degree view of your customers.
MAKING THE JOURNEY TOGETHER
We work closely alongside you to assess your possible migration paths, choose the best option, then transition you smoothly and with minimal disruption to your existing operations.
HAVE IT YOUR WAY - MIGRATION PATHS
Whether you are looking for a Cloud, on-premise or hybrid Contact Centre solution, we can help.
Our solutions integrate with leading Unified Communications platforms such as Microsoft, to name a few. The move to digital transformation brings collaboration and the Contact Centre together.
“GCI has helped us transform the way we work. By deploying Microsoft software and Enghouse’s Contact Centre, it means that we have just one system that all our staff use. We think it will give our helpdesk staff 20% of their time back, and means they can work on other parts of their job when not on calls.”
Head of Information and Website Systems at Prospect Union
“Our product portfolio and underlying infrastructure is designed to support migration. We get customers where they need to be, seamlessly and successfully.”
Alex Black, CTO,
READY TO MAKE YOUR JOURNEY?
Find out how to migrate your Contact Centre faster, more easily and at lower cost.
Simply fill in the form below and one of our experts will call you back for a discussion around how we can help you.